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Privacy Policy

DNG LIFESTYLE & DESIGN (PTY) LTD
Compliance Statement: Protection of Personal Information Act, No. 4 of 2013 ("POPIA")

 

1. Introduction

DNG Lifestyle & Design (Pty) Ltd ("the Studio," "we," "us") respects your right to privacy and is committed to the responsible management of personal information. This Privacy Policy outlines how we collect, process, secure, and disclose your personal data in accordance with the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA) of South Africa.

 

2. Information We Collect

To provide premier 360-degree interior architectural and turnkey design services, we collect personal information directly from you when you submit our website consultation form, engage in project briefings, or enter a contractual relationship. This data includes:

  • Identifiable Information: Full names, identity numbers, or company registration numbers.

  • Contact Metrics: Email addresses, mobile numbers, telephone lines, and billing addresses.

  • Project Specifications: Physical residential or commercial site addresses, floor plans, lifestyle requirements, and financial data related to project budgets.

 

3. Purpose of Processing

Your personal data is collected and processed strictly for legitimate operational purposes, including:

  • The execution of design contracts, procurement of custom furnishings, and coordination of white-glove site deliveries.

  • Processing project milestone payments, executing itemized cost proposals, and issuing invoices.

  • Client relationship management, customer service updates, and optional marketing communications.

  • Compliance with statutory legal obligations under South African financial and corporate laws.

 

4. Disclosure to Third Parties

We will never sell or rent your personal information to third parties. However, to execute turnkey installations, your data may be shared with vetted third parties under strict confidentiality mandates:

  • Specialized furniture manufacturers, fabricators, and raw material suppliers executing your signed design brief.

  • Verified logistics, cartage, and white-glove delivery teams handling transport to your site.

  • Independent structural contractors or project engineers involved directly in your property's wet works or architectural renovations.

  • Regulatory, legal, or arbitration bodies (such as AFSA) should a formal contract dispute emerge.

 

5. Data Security Measures

The Studio employs comprehensive physical, electronic, and administrative security protocols to protect personal data from unauthorized access, loss, alteration, or misuse. This includes secure data servers, restricted digital file access for active design teams, and strict encryption protocols on our website forms.

 

6. Your Legal Rights

In terms of POPIA, you retain the right to:

  • Request confirmation of whether we hold your personal information.

  • Request a copy or correction of any inaccurate, outdated, or incomplete data.

  • Object to the processing of your data for direct marketing purposes.

  • Request the complete destruction or deletion of your personal record once contractual retention periods expire.

 

7. Contact Details for Information Officer

For any questions regarding this Privacy Policy, your data rights, or to submit a formal data access request, please contact our studio office directly:

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